SUBSCRIPTION TERMS AND CONDITIONS
These Subscription Terms and Conditions set forth the terms and conditions
pursuant to which INCAMedical provides Subscriber access to the Platform and the Services (as described
below). These terms are incorporated into and govern the preceding Order Form. Capitalized terms not
defined here shall have the meaning given to them in the Order Form. Acceptance of the Order Form or
Subscriber’s use of or access to the Platform and/or the Services shall constitute Subscriber’s
unconditional acceptance of the Agreement. INCAMedical and Subscriber are sometimes referred to herein
collectively as the “Parties” or
individually as a “Party”.
- Definitions. The below capitalized
terms have the meanings set forth below or in the referenced provision. Other capitalized terms
used herein are defined as they arise in this Agreement.
- “Confidential Information” means, with respect to a Party, all non-public information regarding such Party
and its suppliers, customers and partners and their respective businesses, technologies or research
disclosed by or on behalf of such Party in connection with this Agreement, that is either designated as
proprietary and/or confidential or, by the nature of the circumstances surrounding disclosure, should in
good faith be treated as proprietary and/or confidential. The Documentation and all non-public
information regarding the Platform, the Platform Services (including but not limited to their
performance, operation and data formats), and the data shared and collected during the onboarding and
implementation process shall be deemed the Confidential Information of INCAMedical. The Subscriber
Content shall be deemed the Confidential Information of Subscriber. The compensation to be paid by
Subscriber is the Confidential Information of both Parties. Notwithstanding the foregoing,
Confidential Information will not include any information that the Party receiving such information can
establish by convincing written evidence: (a) was independently developed by the receiving Party without
use of or reference to any Confidential Information belonging to the other Party; (b) was acquired by
the receiving Party from a third party having the legal right to furnish same to the receiving Party; or
(c) was at the time in question (whether at disclosure or thereafter) generally known by or available to
the public (through no fault of the receiving Party).
- “Documentation” means the user documentation provided to Subscriber with respect to the use of the
Platform and the Platform Services, as updated from time to time by INCAMedical.
- “Platform” means, the modules of INCAMedical’s proprietary clinical asset management
platform, which Subscriber has purchased a subscription (and as more fully described on Exhibit
A).
- “Registered User” means an individual manager or coordinator employed by Subscriber who has been
authorized by Subscriber to access the INCAMedical Systems on behalf of Subscriber, and who has been
provided a unique user name and password for such access.
- “Subscriber Content” means all text, data, graphics, pictures or other content that Subscriber or
Registered Users input, post or upload into the Platform, including but not limited to all content
relating to Subscriber’s facilities. As
set forth in Section 5.2(b), Subscriber Content is the Confidential Information of Subscriber.
- Subscription; Subscription Restrictions.
- Subscription to INCAMedical Platform.
Subject to the terms and conditions in this Agreement, INCAMedical grants to Subscriber, and
Subscriber accepts, a nonexclusive, nontransferable subscription (the “Subscription”), without the right to sublicense, to
remotely access, via the Internet, an executing instance of the INCAMedical Platform (collectively, the
“Platform Services”), solely for
Subscriber’s internal business use.
- Registered Users. Each Registered User
shall access the Platform using the unique login and password associated with such Registered User.
Subscriber shall not permit any unauthorized use of the Platform or the Platform Services.
All acts and omissions of Registered Users shall be deemed to be those of Subscriber, and
Subscriber shall be responsible therefor. Subscriber shall keep all passwords safe and secure, and
shall be responsible for all use of the Platform and the Platform Services using passwords issued to
Subscriber and Registered Users. Subscriber shall notify INCAMedical immediately of any actual or
suspected (a) unauthorized use of its passwords for the Platform or the Platform Services, or (b) other
violation of this Section 2.2, and shall in each case take further steps as may reasonably be requested
by INCAMedical to prevent or remedy any such violation. Without limiting any of its other rights
or remedies, INCAMedical reserves the right to suspend any Registered User’s right to access the
Platform and the Platform Services if INCAMedical reasonably believes that such Registered User has
materially violated the restrictions and obligations in this Agreement (in which case, it shall provide
Subscriber prompt written notice of such suspension).
- Subscriber Responsibilities and Cooperation.
Subscriber shall be solely responsible, at its expense, for devices and hardware in connection
with establishing, maintaining, and operating its connection to the Internet (the speed of which may
have a significant impact on the responsiveness of the Platform Services), including all access lines,
all Internet service provider connection charges, and any long distance telephone charges.
Subscriber shall: (a) reasonably cooperate with INCAMedical in all matters relating to the
Platform and Platform Services; and (b) respond promptly to any INCAMedical request to provide
information, approvals, authorizations or decisions that are reasonably necessary for INCAMedical to
provide the Platform Services in accordance with this Agreement.
- No Modification, Reverse Engineering, etc. Subscriber shall not, nor shall Subscriber permit
any Registered User to, (a) copy, modify or create derivative works of the Platform or the Platform
Services, or (b) access, attempt to access or otherwise interfere with the hosting servers, the Platform
or the Platform Services (other than to access the functionality of the Platform and the Platform
Services in accordance with the terms of this Agreement).
- Security. As part of the Platform
Services, INCAMedical (or its subcontractors as applicable) shall use good faith efforts to implement
security measures (such as password protection and encryption) and maintain such other safeguards
(including virus protection safeguards) which are reasonably intended to prevent the destruction, loss,
interception, or alteration of Subscriber Content by unauthorized persons and which are consistent with
current commercial practices in the industry. Subscriber expressly recognizes that, although
INCAMedical shall take such reasonable steps, or cause such reasonable steps to be taken, to prevent
security breaches, it is impossible to maintain flawless security. Subscriber and its Registered
Users will not attempt to disable, modify or circumvent any security safeguard adopted by
INCAMedical.
- Assessment and Onboarding Services.
During the initial stages of the Subscription Term (as defined in Section 3.1 below), INCAMedical
will perform the onboarding, assessment, training, other related services as set forth in the Platform
Description (the “Assessment and Onboarding Services” and, together with the Platform Services, the “Services”).
- Subscription Term and Termination.
- Term of Subscription. Subject to earlier
termination as described in Section 3.2 or Section 3.3, and unless otherwise agreed in writing by the
Parties, this Agreement shall commence on the Effective Date and continue for the period of time
specified on the Order Form (such period being referred to as the “Initial Subscription Term”). Thereafter, unless
specified otherwise on the Order Form, this Agreement shall automatically renew for successive renewal
terms of 12 months each (each a “Renewal Subscription
Term,” and, together with the Initial Subscription Term, the
“Subscription Term”), unless either
Party notifies the other Party in writing of its desire not to renew at least thirty (30) days prior to
the expiration of the Initial Subscription Term or Renewal Subscription Term then in effect.
- Termination. This Agreement may be
terminated prior to the expiration of the Subscription Term by either Party, if the other Party
materially breaches any provision of this Agreement and such breach remains uncured for at least sixty
(60) days following notice thereof.
- Pilot Termination. If applicable, during
the Pilot Term as set forth on the Order Form, the Subscriber may terminate the Agreement at any time
upon thirty (30) days written notice to
INCAMedical.
- Effects of Termination.
- Except as expressly provided herein, upon any expiration or
termination of this Agreement: (i) all rights, subscriptions and obligations of Subscriber to access and
use the Platform and the Services shall immediately cease and terminate and Subscriber and its
Registered Users shall cease to use and access the Platform and the Services; (ii) Subscriber shall pay
INCAMedical in full any remaining unpaid amounts owed to INCAMedical authorized hereunder; and (iii)
Subscriber shall return or destroy (and cause its Registered Users to destroy) all copies of the
Documentation provided to Subscriber by INCAMedical.
- Notwithstanding the foregoing, the provisions of Sections 1, 2.2, 2.3, 2.4,
3.3, 4, 5, 6, 7 and 8 shall survive the termination of this Agreement in accordance with their
terms.
- Payment.
- Subscription Fees. Subscriber shall pay
INCAMedical the subscription fees (“Subscription Fees”) set forth in the Order Form when due in accordance with the Order Form. The
Subscription Fees shall remain unchanged during the Initial Subscription Term. INCAMedical may
change the Subscription Fees for Renewal Subscription Terms by notifying Subscriber in writing of such
change at least [forty-five (45)]days in advance of the Renewal Subscription Term in which such change
or increase will take effect.
- Taxes. Subscriber acknowledges that it is
responsible for any sales, value-added, use or other taxes, tariffs and governmental charges that are
due in connection with the sale and provision of, and access to, the Platform and the Services hereunder
(except taxes based on INCAMedical’s net income for which INCAMedical shall be solely
responsible), and that if INCAMedical is required to pay any such taxes or charges based on the
Platform, the Services or other items provided to Subscriber, then such charges shall be billed to and
paid by Subscriber. Subscriber shall
obtain and provide to INCAMedical any certificate of exemption or similar document required to exempt
any transaction under this Agreement from sales tax, use tax or other tax liability.
- Payment Terms. Subscriber shall pay any setup fee shown in the Order
Form within thirty (30) days from the Effective Date. Subscriber shall
pay the first monthly license fee described in the Order Form no later than the last business day in the
calendar month in which the Effective Date occurs. Thereafter, monthly license fees shall be due
on or before the first calendar day of each month. All payments shall be made in U.S. Dollars.
In addition to any other remedies available to INCAMedical hereunder, if Subscriber fails to pay
any amounts within thirty (30) days after payment is due, then Subscriber shall pay INCAMedical a late
payment charge equal to 1.25% per month (or the highest rate permitted by law, if lower), together with
all costs and expenses, including reasonable attorney fees, incurred by INCAMedical in collecting such
overdue amounts.
- Ownership, Intellectual Property Rights and Nondisclosure.
- Ownership and Intellectual Property Rights.
INCAMedical and its licensors are the sole owners of the Platform, and of all copyright, trade
secret, patent, trademark and other intellectual property rights therein and thereto. This Agreement
does not provide Subscriber with any rights to the Platform, the Services, or any copies thereof except
as expressly set forth herein. As between Subscriber and INCAMedical, Subscriber is the sole owner
of the Subscriber Content and all intellectual property right therein and thereto, and this Agreement
does not provide INCAMedical with any rights to the Subscriber Content except as expressly set forth
herein.
- Confidentiality Obligations.
- Confidential Information. Each Party
agrees that during the Subscription Term and thereafter: (i) it will use Confidential Information
belonging to the other Party solely for the purpose(s) of this Agreement; and (ii) it will take
reasonable precautions, but no less than it would take to prevent the disclosure of its own similar
Confidential Information, to ensure that it does not disclose Confidential Information belonging to the
other Party to any third party (other than to its employees, contractors, and/or professional advisors
on a need-to-know basis who are bound by obligations of nondisclosure and limited use at least as
stringent as those contained herein) without first obtaining the other Party’s written consent.
Each Party will be responsible for any breach of this Section 5 by its employees, representatives,
and agents. The terms of this Agreement are the Confidential Information of both Parties, but may
be disclosed by either Party with its advisors and potential investors or acquirers who are subject to
confidentiality obligations or to enforce its terms.
- Subscriber Content. INCAMedical
acknowledges and agrees that the Subscriber Content (including but not limited to all content relating
to Subscriber’s suppliers) is the Confidential Information of Subscriber and is therefore subject
to the restrictions on disclosure and use set forth in Section 5.2(a) above. Notwithstanding the
foregoing, INCAMedical may use Subscriber Data or other Confidential Information of Subscriber to (i)
provide the Services to Subscriber as contemplated herein, (ii) monitor Subscriber’s and it
Registered Users’ use of the Platform and the Services for security purposes, (iii) enforce the
terms of this Agreement, and (iv) to improve and expand the features and functionality of the Platform
and the Services for Subscriber and other INCAMedical customers (with INCAMedical’s right set
forth in this clause (iv) surviving any expiration or termination of this Agreement).
- Required Disclosures.
These confidentiality obligations will not restrict any disclosure required by order of a court or
any government agency, provided that the Party disclosing such Confidential Information gives prompt
notice to the other Party of any such order and reasonably cooperates with the other Party at the other
Party’s request and expense to resist such order or to obtain a protective order.
- Equitable Relief. Because unauthorized
access, use, disclosure or transfer of the Confidential Information or other intellectual property of
either Party in violation of this Section 5 of this Agreement will diminish substantially the value of
such Confidential Information or other intellectual property and irreparably harm the owner of such
Confidential Information or intellectual property, if either Party breaches the provisions of this
Section 5 of this Agreement, the other Party shall be entitled to seek equitable relief, including a
restraining order, preliminary and permanent injunctive relief, specific performance and any other
relief that may be available from any court, without providing a bond or other security, in addition to
any other remedy to which such Party may be entitled at law or in equity.
- Limited Warranty; Limitations of Liability.
- Warranty. INCAMedical warrants to
Subscriber that the Platform shall perform substantially in accordance with the Documentation.
INCAMedical’s sole obligation, and Subscriber’s sole remedy, with respect to any
breach of this limited warranty of performance shall be for INCAMedical to correct such nonconformance,
or, if INCAMedical is unable to do so in a timely manner, refund to Subscriber actual damages up to a
limit of the Subscription Fees paid for the period during which the breach of warranty occurred.
- Except for the warranty set forth in Section 6.1 above, INCAMedical
makes no representation or warranty whatsoever, and hereby disclaims all representations and warranties,
with respect to the Platform and the Services (in each case whether express or implied by law, course of
dealing, course of performance, usage of trade or otherwise), including any warranty (a) of
merchantability, fitness for a particular purpose, or noninfringement, (b) that the Platform or the
Services will meet Subscriber’s requirements, will always be available, accessible, uninterrupted,
timely, secure or operate without error, (c) as to the results that may be obtained from the use of the
Platform or the Services, or (d) as to the accuracy or reliability of any information obtained from the
Platform or the Services.
- INCAMedical shall in no event be liable for any indirect, special,
incidental, exemplary, punitive or consequential damages arising out of or in connection with the use or
performance of the Platform or the Services, whether or not INCAMedical has been made aware of the
possibility of such damages, including but not limited to any damages resulting from loss of data or
content or lost profits.
- INCAMedical’s liability for damages to subscriber for any claims
whatsoever, and for all claims in the aggregate, regardless of the form of any claim or action, shall
not exceed the Subscription Fees paid under this Agreement during the twelve (12) month period prior to
when the most recent claim arose.
- Subscriber acknowledges and agrees that the Subscription Fees and other fees
under this Agreement have been agreed by INCAMedical in reliance on limitations of liability and
disclaimers of warranty set forth in Sections 6.2, 6.3 and 6.4 above and that these provisions are an
essential term of this Agreement.
- Annulment for Improper Use. Any use of
the Platform or the Platform Services in contravention with the terms of this Agreement or the
Documentation may annul the warranty set forth in Section 6.1
- Indemnification.
- INCAMedical shall defend, indemnify, and hold harmless Subscriber and its
officers, directors, employees, and shareholders from and against any and all any damages, penalties,
judgments and reasonable related costs and expenses, including but not limited to reasonable legal fees
and expenses, (“Damages”) arising
out of any third party claim or allegation (a “Claim”) that Subscriber’s use or access of the Platform or the Platform Services in
accordance with the terms of this Agreement infringes the patent, copyright or other intellectual
property right of any third party, except to the extent: (a) due to any Subscriber Content or specific
materials that Subscriber uses or uploads into the Platform; or (b) such claim is based on
Subscriber’s unauthorized or unlawful use of the Platform or the Platform Services (i) in
combination with other services and products not supplied by INCAMedical and not required by the
Documentation or (ii) in contravention of the Documentation or INCAMedical’s express written
directions.
- Subscriber shall defend, indemnify, and hold harmless INCAMedical and its
officers, directors, employees, and shareholders from and against any and all any Damages, including but
not limited to reasonable legal fees and expenses, arising out of any third party Claim based on
Subscriber’s use of the Platform or the Platform Services, except to the extent covered by the
indemnification under Section 7.1.
- If Subscriber or INCAMedical intends to claim indemnification hereunder (for
itself or for another indemnitee) with respect to any Damages arising under a Claim, then Subscriber or
INCAMedical (the “Indemnified Party”) shall promptly notify the other Party (the “Indemnifying Party”) of any Claim in respect of which
the Indemnified Party (whether for itself or for one of the persons entitled to indemnification under
Section 7.1 or 7.2) intends to claim such indemnification reasonably promptly after the Indemnified
Party is aware thereof, and the Indemnifying Party shall assume the defense of any related third party
action, suit or proceeding with counsel of the Indemnifying Party’s choice. The indemnity
agreement in this Section 7 shall not apply to amounts paid in settlement of any claim, loss, damage or
expense if such settlement is effected without the consent of the Indemnifying Party, which consent
shall not be withheld or delayed unreasonably. The failure of the Indemnified Party to deliver
notice to the Indemnifying Party within a reasonable time after the Indemnified Party becomes aware of
any such matter, if prejudicial to Indemnifying Party’s ability to defend such action, shall
relieve the Indemnifying Party of any liability under this Section 7 with respect to such Claim.
The Indemnified Party and all indemnitees shall cooperate fully with the Indemnifying Party and
its legal representatives in the investigation of any matter covered by this indemnification.
- Should the Platform or the Platform Services become, or in
INCAMedical’s opinion, be likely to become the subject of a claim or an injunction preventing its
use as contemplated herein, INCAMedical may, at its option (a) procure for Subscriber the right to
continue to access the Platform or the Platform Services hereunder, (b) replace or modify the Platform
or the Platform Services so that it becomes non-infringing, or, if INCAMedical determines, in its sole
discretion, that (a) and (b) are not commercially practical for INCAMedical, then (c) INCAMedical may
terminate this Agreement and refund to Subscriber a pro-rated amount of the Subscription Fees paid in
advance, if any.
- This Section 7 states the entire liability of INCAMedical with respect to
infringement of third party intellectual property rights by the Platform Services or Platform or any
part thereof or by its operation.
- Miscellaneous.
- Publicity. This Agreement does not grant
either Party the right to use any trademark, trade name or logo of the other Party in any advertising or
promotional material, except that INCAMedical may identify Subscriber as a customer of INCAMedical,
including as a subscriber of the Platform, in promotional materials and published lists of
INCAMedical’s customers. Subscriber agrees that INCAMedical may issue a press release, in a
form to be mutually agreed by Subscriber and INCAMedical, describing this subscription including a quote
from Subscriber.
- Entire Agreement. This Agreement (which
includes the Order Form, the Platform Description, and the Subscription Terms and Conditions)
constitutes the entire agreement between INCAMedical and Subscriber with respect to the subject matter
hereof. No addendum, waiver, consent, modification, amendment or change of the terms of this
Agreement shall bind either Party unless in writing and signed by duly authorized officers of Subscriber
and INCAMedical.
- Severability. In the event that any
provision of this Agreement is held by a court of competent jurisdiction to be unenforceable because it
is invalid or in conflict with any law of any relevant jurisdiction, the validity of the remaining
provisions shall not be affected, and the rights and obligations of the Parties shall be construed and
enforced as if the Agreement did not contain the particular provisions held to be unenforceable.
- Assignments. Subscriber shall not assign
(including but not limited to by operation of law) this Agreement or any of its rights, obligations or
subscriptions granted hereunder without INCAMedical’s prior written consent, which shall not
unreasonably be withheld, except that Subscriber may assign this Agreement to a successor to its
business in connection with a merger or sale of all or substantially all of its assets. This
Agreement shall inure to the benefit of the Parties and their permitted successors and assigns.
- Notices. Any notice by a Party under
this Agreement shall be in writing and either personally delivered or sent via reputable overnight
courier (such as Federal Express) or certified mail, postage prepaid and return receipt requested
addressed to the other Party to (a) the address on the Order Form (b) or, in each case, such other
address of which either Party may from time to time notify the other in accordance with this Section
8.5. All notices shall be in English and shall be deemed effective on the date of personal
delivery, one business day after deposit with an overnight courier, or five (5) business days after
deposit in the mail.
- Governing Law; Venue. The validity,
construction and interpretation of this Agreement, and the rights and duties of the Parties, shall be
governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, U.S.A.
The United National Convention for the International Sale of Goods shall not apply. Other
than as necessary to enforce any final judgment, award or determination or to obtain a preliminary
injunction or other equitable relief to safeguard a party’s intellectual property or confidential
information, any action brought pursuant to or in connection with this Agreement shall be brought only
in the state or federal courts within the Commonwealth of Massachusetts without regard to its conflict
of law provisions and both Parties submit to the personal jurisdiction, and waive any objections to
venue, of such courts.
- No Waiver. The waiver by either Party of
a breach of a default of any provision of this Agreement by the other Party shall not be construed as a
waiver of any succeeding breach of the same or any other provision, nor shall any delay or omission on
the part of either Party to exercise or avail itself of any right, power or privilege that it has, or
may have thereunder, operate as a waiver of any right, power or privilege by such Party.
- Section Headings. Captions and section headings hereof are for reference purposes only and shall not
control or alter the meaning of this Agreement as set forth in the text.
- Force Majeure.
In the event that either Party is unable to perform any of its obligations under this Agreement
because of causes beyond its reasonable control or because of any Act of God, accident to equipment or
machinery; any fire, flood, hurricane, tornado, storm or other weather condition; any war, act of war,
act of public enemy, terrorist act, sabotage, riot, civil disorder, act or decree of any governmental
body; any failure of communications lines, transportation, light, electricity or power; any earthquake,
civil disturbance, commotion, lockout, strike or other labor or industrial disturbance; or any illness,
epidemic, quarantine, death or any other natural or artificial disaster the Party who has been so
affected shall immediately give notice to the other Party and shall do everything reasonably possible to
resume performance. Upon receipt of such notice, all obligations under this Agreement shall be
immediately suspended and performance times shall be considered extended for a period of time equivalent
to the time lost because of any such delay. Nothing provided herein shall excuse the delay of any
payment that is validly due by Subscriber under this Agreement.